Coupon Code: FT68LD435 Copy Code

your country 

Free Shipping Over $39 to  your country

Got a Question? Call Us

1-800-586-3690

Mon-Sat 9am-6pm Eastern

Track Your Order Status

Please enter your tracking number to receive information about the status of your order. 

Note: Processing time usually takes between 3-7 days, but may take up to 2 weeks. 

Please contact us at info@theninjabeauty.com if your tracking number is not up after 2-3 weeks.

Important Notice

It was notified by the post office that the recent invasion of Blizzard in the northern part of Europe temporarily closed many European airports and canceled or delayed hundreds of flights, temporarily closing the roads. The Blizzard mainly affects the United Kingdom, Germany and the Netherlands, affected by this part of the European route delivery time will therefore be extended.Please wait the parcel paitently.

CANCELLATION / CHANGES

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.    

Please note that any orders that have already been packed or shipped cannot be cancelled.

 

RETURNS & EXCHANGES

We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.

1. Please contact Customer Service by submitting a ticket on our site, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your payment account in advance. Once your refund has been issued, you will receive a confirmation email. 
If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.

Please note that any orders that have already been packed or shipped cannot be cancelled.

RETURN CONDITIONS

1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.

2. The following items cannot be returned or exchanged: lingerie & sleepwear and accessories (except scarves, bags, and mermaid blankets).

3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way. 

4. We do not accept returned items that were sent back by you directly without checking with us first.

5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

6.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Note: The original shipping fee and insurance are non-refundable.

REFUNDS

We believe in our products so much that we offer a 30 day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.

REFUND METHOD

Online direct refund. Or paypal, stripe.

RETURN ADDRESS

If you wish to return the items to the nearest return address, you could contact our customer service at info@theninjabeauty.com or return the items to the below address:

Attn: Jian Li
Mob: + 86 15919858359
Address: Shenzhen Xintuo Supply Chain Co.Ltd,Zhongxing Road East,Bantian Street,Longgang District,Shenzhen City,Guangdong Province,China
Post Code: 518129

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Added to cart!
Spend $39 to Unlock Free Shipping Free shipping when you order over $39 You Have Qualified for Free Shipping $5 OFF Orders $45+ ( Code:OFF5 ) , $10 OFF Orders $75+ ( Code: OFF10 ) Free shipping when you order over $39 Free Shipping When You Spend $x to Free Shipping Over $39 to Free shipping when you order over $39 Free shipping when you order over XX ou Have Qualified for Free Shipping